28 p.c of a supply drivers have taken a chew out of your order, in accordance with a brand new research. That’s greater than the 21 p.c of consumers who mentioned they suspected a driver had taken a style.
Knowledge from US Foods discovered much more drivers — roughly 54 p.c — say they’ve been tempted to sneak a chew after smelling the order.
“We’re sorry to report that typically, impulse will get the most effective of deliverers, and so they violate their sacred obligation by taking among the meals!” mentioned the researchers, who surveyed 497 drivers who recognized as having labored as a deliverer for not less than one meals supply app.
Greater than half of supply drivers polled additionally mentioned they’re typically tempted by the odor of the meals they ship to prospects https://t.co/MOu1kmCLmf
— CBS Austin (@cbsaustin) July 29, 2019
Extra individuals than ever are turning to meals supply companies and apps like UberEats, Grubhub, DoorDash and Postmate, the research confirmed. The common particular person has two meals supply apps and makes use of them 3 times per thirty days.
85 p.c of 1,518 prospects surveyed mentioned they’d be much less nervous about their meals deliveries if the restaurant they ordered from would use tamper-proof packaging, in accordance with the research.
The most important complaints amongst prospects? 17 p.c mentioned their meals was not delivered heat/contemporary. 16 p.c complained their meals was delivered late.
Nonetheless, prospects aren’t the one ones with complaints. The research revealed 60 p.c of supply drivers mentioned they obtained little or not tip. 39 p.c complained that the client’s directions weren’t clear.